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FAQs

  • When can I move in?

    If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.

  • How much notice needs to be given before I move out?

    All contracts are month-to-month. However, we do require a 30-day notice before you move out.

  • What type of documentation do I need to provide in order to rent a space?

    We require a government-issued photo ID (example: driver’s license, state ID, or passport).

  • Do I need to sign a long-term lease?

    No, we rent on a month-to-month basis unless the customer requests otherwise.

  • How do I make a payment?

    You can make a payment through our website.

    You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.

  • What forms of payment do you accept?

    Checks, money orders, VISA, MasterCard, American Express and Discover.

  • How do I know how much storage space I will need?

    You can either use our Storage Calculator on our website or call our manager for assistance.

  • Are there any items that I am NOT able to store?

    Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

  • Does there have to be someone in the office to let me through the security gates?

    Yes, we need a 2 hour window to give you access during normal access hours. Special arrangements can be made upon notice.

  • Do you have handcarts and dollies available at your facility?

    Yes. You are welcome to use our complimentary carts to move in.